Chat Redesign

Designed for

Gorgias – All-in-one helpdesk & live chat, designed for e-commerce stores.

Project Info

Shopper-facing visual redesign of Gorgias Chat, aiming to enable its growth and development based on 4 main drivers of the vision for this product: empower merchants to brand their chat and create a seamless experience with their website; enhance online shopping experiences by acting as a virtual assistant; optimized for mobile experience; chat is its own plug and play platform, allowing for 3rd-party integrations that cater to each merchant's needs.

Before & after

Gorgias Chat in customers' websites

As of January 2024